Customer Service: Last Unoptimised Piece of Omnichannel Puzzle
Customer service: the last unoptimised piece in the omnichannel puzzle – Steve Powell is Director of Sales, EMEA, at PCMS…
- Customer Service/Experience, - Industry News 26 May 2017
Customer service: the last unoptimised piece in the omnichannel puzzle – Steve Powell is Director of Sales, EMEA, at PCMS…
- Articles, - Industry News 5 September 2014
Is it too soon to be thinking about your Christmas game plan in your contact centre? The winning strategy, suggests…