Interactive Intelligence suggests Look at the past
Watch this video to learn how Interaction Optimizer allows you to create dead accurate forecasts and schedules for your contact…
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- 15 June 2021 | Designing AI-Driven Contact Centres in the New Era of Remote Working
- 15 June 2021 | SVL Presented with NICE Analytics Partner Award for 2020
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- 10 June 2021 | Palatine Invests in Leading Tech Firm FourNet
- 9 June 2021 | Marks & Spencer Launch Voice of the Customer Programme
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- 4 June 2021 | Metro Bank Launches New Bristol Contact Centre
- 4 June 2021 | Customer Satisfaction Is Important in fact Very Important
- 3 June 2021 | What’s stopping you from becoming a Connected Enterprise?
- 3 June 2021 | Maintel & Avaya enable Telegraph Media Group Transition to Cloud
- 3 June 2021 | Contact Centre Agents Want Employers to Offer Hybrid Working
- 2 June 2021 | The Contact Centre Agent is a Brand Ambassador – Fact
- 2 June 2021 | Senior Appointment for South Yorkshire Contact Centre CC33
- 2 June 2021 | Cirrus Partners with Amillan to Provide Cloud Contact Centre
- 2 June 2021 | How IPI Assisted Co-op Business Services to the Cloud