Interactive Intelligence suggests Look at the past
Watch this video to learn how Interaction Optimizer allows you to create dead accurate forecasts and schedules for your contact…
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- 22 February 2021 | CallCare – How 2020 Has Impacted On Customer Behaviour
- 19 February 2021 | SPT Contact Centre Improve Services for Disabled & Elderly
- 18 February 2021 | First the Traditional now the rise of the ‘Casual’ Contact Centre
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