Make Your Voice of the Customer Campaign A Success
To enhance customer experience and increase business growth, many firms are developing voice of the customer (VOC) programmes. While companies…
- Contact Centre Tips, - Industry News 24 March 2017
To enhance customer experience and increase business growth, many firms are developing voice of the customer (VOC) programmes. While companies…
- Articles, - Industry News 23 January 2017
Why Voice WILL remain strong in 2017 As hype about the digital contact centre and digital channels intensifies, Andy Moore,…