Count to 5 for Perfect Multi-channel Forecasting
Count to 5 for perfect multi-channel forecasting in your contact centre – Keep it simple, that’s the message from Nick…
- Contact Centre Tips, - Industry News, - WFM, Calabrio 7 December 2018
Count to 5 for perfect multi-channel forecasting in your contact centre – Keep it simple, that’s the message from Nick…
- Contact Centre Tips, - Industry News, Calabrio 25 September 2018
Smarter Scheduling in Contact Centres – From virtual teams to car pooling, running a contact centre today is complicated business…