Signs of an Industry Leading Customer Service Centre
Seven signs of an industry leading customer service centre – Mats Rennstam, Managing Director, Bright UK It’s practically unthinkable that…
Mats Rennstam
Increase Upsales in your contact centre – Mats Rennstam of Bright Index
Mats Rennstam, MD of Bright Index takes a look at increasing upsales in your contact centre. Most organisations would like…