Signs of an Industry Leading Customer Service Centre
Seven signs of an industry leading customer service centre – Mats Rennstam, Managing Director, Bright UK It’s practically unthinkable that…
- Articles, - Customer Service/Experience, - Industry News 4 November 2016
Seven signs of an industry leading customer service centre – Mats Rennstam, Managing Director, Bright UK It’s practically unthinkable that…
- Articles, - Industry News 11 January 2015
Mats Rennstam, MD of Bright Index takes a look at increasing upsales in your contact centre. Most organisations would like…