Preparing your Contact Centre for the Christmas Period
Preparing your Contact Centre for the busiest season of the year – Christmas Director of Customer Services at outsource contact…
Mandy Holford
Increase Meaningful Interactions with your Customers
Investing in overall brand experience for customers is one of the most important aspects of any business. By building a…
Echo-U Outlines Its 2018 Contact Centre Predictions
THE customer experience industry is changing at an unprecedented pace and businesses must prepare for dynamic developments throughout the coming…