Customer Experience More Important than Great Products
British Study Finds Customer Experience is More Important than Great Products Seventy-six percent of UK consumers say having a positive…
- Customer Service/Experience, - Industry News 20 March 2017
British Study Finds Customer Experience is More Important than Great Products Seventy-six percent of UK consumers say having a positive…
- Customer Service/Experience, - Industry News, - Reports/Surveys 5 October 2015
Contact Centre On Hold biggest annoyance – Britons rank being stuck on hold the biggest annoyance of 2015 – Average…