Bots and Intelligent Assistants Can Transform Contact Centres
Ann-Marie Stagg, Chief Exec of the Call Centre Management Association looks at how Bots and Intelligent Assistants will enable you…
Intelligent Assistants
- June 19, 2019 | PSD2 & SCA: How Can We Save Online Sales asks Eckoh
- June 19, 2019 | Ann-Marie Stagg Recognised With Award by CCC
- June 19, 2019 | Integrating New channels With Legacy Systems A Challenge
- June 18, 2019 | Content Guru Sponsors SWCCF Contact Centre Awards
- June 17, 2019 | Customer Contact Week Europe 2019 – Amsterdam
- June 14, 2019 | Genesys AI Unlocks Hyper-Personalised Customer Engagement
- June 14, 2019 | Salesforce Recognised as Leader in 2019 Magic Quadrant
- June 13, 2019 | PSD2 & SCA: What do we need to know, right now?
- June 13, 2019 | Black Friday Guide for Troubled Contact Centres
- June 13, 2019 | Senior Appointments at Leading Contact Centre Specialists
- June 13, 2019 | Zendesk Launch Self-Service AI Powered Solutions
- June 13, 2019 | Redwood Technologies Enhances Quality Monitoring Expertise
- June 11, 2019 | Will Automation Spell The End For Contact Centres?
- June 11, 2019 | Ant Marketing To Open New Sheffield Contact Centre
- June 11, 2019 | Content Guru Strengthens Verint Partnership to Better Agent Experience
- June 11, 2019 | 365IT Achieves Gold Status as Enghouse Interactive Partner