ING to cut 1700 staff and grow digital investment
Dutch Bank ING is to cut 1700 jobs and spend EUR200 million to simplify and upgrade its IT systems over…
ING Direct
- 17 May 2022 | Staff Wellbeing & Engagement in your Contact Centre
- 17 May 2022 | Content Guru Adds New Workforce Management Function
- 17 May 2022 | Contact Centres Increased Adoption of AI But Struggle to Capture ROI
- 17 May 2022 | The Inner Circle Guide to Customer Interaction Analytics
- 14 May 2022 | How Contact Centres Transform Customer Experience with AI
- 12 May 2022 | Calabrio Webinar – Speech Analytics – The Power of One
- 12 May 2022 | Workforce Wellbeing – Elements of Effective Corporate Programme
- 12 May 2022 | Jabra Engage 55: The Portable Professional Headset
- 12 May 2022 | FourNet Announces Strategic Investment in C>Ways
- 11 May 2022 | NICE Interactions – Frictionless Customer Experiences
- 11 May 2022 | Contact Centre Agent Wellbeing – An Odigo eBook Download
- 11 May 2022 | Secure Trust Bank Chooses SVL to Upgrade WFM Solution
- 11 May 2022 | 3 Ways to Capitalise on Intelligent Call Routing in Contact Centres
- 11 May 2022 | Technology Increases Employee Inclusion in Hybrid Work
- 11 May 2022 | North East Ambulance Service Opens New Contact Centre
- 11 May 2022 | New NHS 24 Contact Centre opened by First Minister
- 10 May 2022 | CC33 Announce New Values to Boost Employee Wellbeing
- 10 May 2022 | European Contact Centre & Customer Service Awards
- 9 May 2022 | Customers Crave Great CX But Don’t Want to Pay Premium
- 9 May 2022 | Conversational Intelligence Key Difference-Maker in Contact Centre AI