Content Guru Returns to ICMI Contact Centre Demo
The leading European cloud contact centre and customer engagement technology provider, Content Guru, will return for the second year running…
ICMI Contact Centre Demo
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- 2 February 2023 | Babble Named Winner of Five9 Partner Excellence Award
- 2 February 2023 | DWP Stoke Contact Centre Closes with 120 Jobs Lost
- 2 February 2023 | Your Customers Can’t Hear You. That’s Probably Not Good
- 1 February 2023 | Chatbots Still Falling Short of Consumer Expectations
- 1 February 2023 | Look After Your People & Customer Satisfaction Will Improve
- 1 February 2023 | Cost of Living Crisis Spur Rise in Customer Queries
- 1 February 2023 | Media Pack
- 31 January 2023 | FM Outsource New Hire to Enhance Employee Experience
- 31 January 2023 | Customer Service is more than just a job, it’s a career
- 31 January 2023 | Jabra launches PanaCast 50 Video Bar System
- 30 January 2023 | Stephen Lomas Appointed Chair Contact Centre Network
- 27 January 2023 | Eradicating The Redial with First Contact Resolution
- 26 January 2023 | 53% of Contact Centre Agents Report Symptoms of Stress
- 26 January 2023 | How to create the total customer package? Total experience
- 26 January 2023 | Has your Contact Centre Embraced Hybrid Working?
- 25 January 2023 | The Ultimate 5-step Detox Programme for Contact Centre Health