Serco announce expansion plans
Outsourcer Serco, who secured a three year outsource contract with Hull Council, have announced initial plans for a new contact…
Hull Council
- 5 June 2023 | Netcall Giving Customers The Power to Smart Connect
- 5 June 2023 | Contact Centre Resource Planning for Hybrid and WFH Models
- 2 June 2023 | Auto Windscreens Achieves High Score in ICS Survey
- 2 June 2023 | Payment Gateway Services – The Hidden Gem for Contact Centres
- 1 June 2023 | PCI Security Welcomes Geoff Forsyth to Board of Advisors
- 1 June 2023 | How Conversation Analytics can help contact centres
- 1 June 2023 | IPI awarded Platinum Partner Status by Gamma
- 1 June 2023 | Netcall Supports Councils to Improve Crisis Management
- 1 June 2023 | Media Pack
- 31 May 2023 | The Voice of the Contact Centre Consumer 2023
- 31 May 2023 | Small Businesses Don’t Capitalise on Customer Service Advantage
- 31 May 2023 | Office Company Viking Create Contact Centre Jobs
- 30 May 2023 | Content Guru Extends storm’s Through Jabra Engage AI Integration
- 30 May 2023 | Don’t Drop the Omni-Channel Baton and Win the CX Relay Race
- 30 May 2023 | Quickline Speeds up Customer Service with makepositive
- 30 May 2023 | Infobip Leader in Communications Platform as a Service
- 30 May 2023 | Journeycall Awarded Transport for London Framework
- 26 May 2023 | Job Losses Announced at Firstsource Contact Centres
- 26 May 2023 | Consumers Returning to Assisted Channels Due to Cost-of-living
- 22 May 2023 | Organisations Can Leverage Voice Data in Contact Centres