Flexible Working – How Contact Centres Can Benefit

The Onward March to Flexible Working – How Contact Centres Can Benefit by Jeremy Payne, VP…

Flexible Working in The Modern Contact Centre

Flexible working; a 3-point plan for time-off-without-pay, zero and reduced hours in contact centres    …

Lack of Flexibility is killing UK Productivity

Lack of flexibility is killing UK productivity according to research conducted by Red Letter Days for…

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