UK Retail Customer Experience Failing To Improve
UK Retail Customer Experience failing to improve with nearly 50% of queries left unanswered Eptica study finds consumers more likely…
Epticta
- 14 May 2022 | How Contact Centres Transform Customer Experience with AI
- 12 May 2022 | Calabrio Webinar – Speech Analytics – The Power of One
- 12 May 2022 | Workforce Wellbeing – Elements of Effective Corporate Programme
- 12 May 2022 | Jabra Engage 55: The Portable Professional Headset
- 12 May 2022 | FourNet Announces Strategic Investment in C>Ways
- 11 May 2022 | NICE Interactions – Frictionless Customer Experiences
- 11 May 2022 | Contact Centre Agent Wellbeing – An Odigo eBook Download
- 11 May 2022 | Secure Trust Bank Chooses SVL to Upgrade WFM Solution
- 11 May 2022 | 3 Ways to Capitalise on Intelligent Call Routing in Contact Centres
- 11 May 2022 | Technology Increases Employee Inclusion in Hybrid Work
- 11 May 2022 | North East Ambulance Service Opens New Contact Centre
- 11 May 2022 | New NHS 24 Contact Centre opened by First Minister
- 10 May 2022 | CC33 Announce New Values to Boost Employee Wellbeing
- 10 May 2022 | European Contact Centre & Customer Service Awards
- 9 May 2022 | Customers Crave Great CX But Don’t Want to Pay Premium
- 9 May 2022 | Conversational Intelligence Key Difference-Maker in Contact Centre AI
- 4 May 2022 | Improve Productivity in your Insurance Contact Centre
- 4 May 2022 | Self-Scheduling and Agent Stress in Contact Centres
- 4 May 2022 | Contact Centre Leader Cirrus Granted Royal Warrant
- 4 May 2022 | How to Serve Vulnerable Customers from Contact Centres