just when contact centre professionals thought they had got to grips with email and live chat
just when contact centre professionals thought they had got to grips with email and live chat, along comes social media…
- Articles, - Industry News, - Social Media/Digital 13 August 2013
just when contact centre professionals thought they had got to grips with email and live chat, along comes social media…
- Articles, - Industry News, - Social Media/Digital 1 August 2013
In its short history, Social Media has generally resided within the marketing and PR function of a business. Initially seen…