Ensuring Re-Shoring Doesn’t Cost Contact Centre Customers
The trend for offshoring services started in the 1990s, with organisations seduced by the prospect of cost reductions of as…
- Industry News, - Outsource 17 August 2017
The trend for offshoring services started in the 1990s, with organisations seduced by the prospect of cost reductions of as…
- Industry News 23 June 2017
Customer service is a key differentiator for businesses, but many are falling short New research reveals that a lack of…