Agent Journey Mapping: The Secret to Even Better CX?
Customer Experience (CX) remains top of the priorities list for many contact centre leaders as organisations strive to stand out…
Agent Mapping
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- April 16, 2018 | KURA Contact Centre Growth After Contract Wins
- April 12, 2018 | Jabra Engage The Ultimate Headset for Satisfaction & Security
- April 12, 2018 | Register Now for Aspect’s Engagement Analytics Session