Grouping Activities in the Contact Centre – Dan’s Coat
Grouping activities, a feature of the unified agent desktop, plays an important role in saving the company money, time and…
- Contact Centre Tips, - Industry News 21 September 2017
Grouping activities, a feature of the unified agent desktop, plays an important role in saving the company money, time and…
- Contact Centre Tips, - Industry News 18 February 2016
Four things not to do with your agent desktops – Sabio’s Stuart Dorman takes a look at how to improve…