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britannic tech logo 400×200 nov 2022-min

Britannic

Call Handling
+31
Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Satisfaction Headsets Hosted Solutions Integrated Contact Centre Systems IVR Managed Services Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording PBX/IP-PBX PCI Compliance Performance Management Process Automation Quality Monitoring/Reporting SaaS Screen Recording Social Media Software Solutions Technology Unified Communications Virtual Solutions Voice Recording Workforce Management
business systems 450

Business Systems

Agent Coaching & Monitoring
+41
Agent Desktop Agent Engagement Agent Motivation Agent Scoring AI and Agent Blended Communications Artificial Intelligence Back Office Blending Solutions Call Back Call Handling Call Recording Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology Customer Experience Customer Feedback Customer Satisfaction Data Management Employee Satisfaction Gamification Hosted Solutions IVR Mobile Solutions Omni-Channel PCI Compliance Predictive Outbound Dialling Proactive Customer Contact Process Automation Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Screen Recording Self Service Skill Based Routing Technology Unified Communications Virtual Agents & Chatbots Voice of the Customer Voice Recording Workforce Management Workforce Optimisation
contact guru logo july 2022-min

Content Guru

  • Radius Court, Eastern Road, Bracknell, Berkshire. RG12 2UP.

  • 01344 852 350

ACD
+31
Agent Assisted Card Payments Agent Desktop Applications Integration Audio Messages & Branding Auto Attendant Benchmarking Call Recording Cloud Solutions Consultancy Contact Centre Technology CTI Customer ID & Verification Diallers e-Learning Events & Conferences Hosted Solutions IVR IVR Payments Mobile Apps Mobile Solutions Multimedia Recording Outbound Dialling PBX/IP-PBX Quality Monitoring/Reporting Screen Recording Service Desk Software Solutions Speech Automation Surveys Unified Communications Voice Recording
route 101 logo dec 2022-min

Route 101

ACD
+80
Agent Assisted Card Payments Agent Coaching & Monitoring Agent Desktop Agent Engagement Agent Motivation Agent Scoring Agent Scripting AI and Agent Blended Communications Analytics Artificial Intelligence Auto Attendant Benchmarking Blending Solutions Call Avoidance Call Deflection Call Recording Change Management Channel of Choice Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction Customisable UI/UX Diallers Disengagement e-Learning Employee Satisfaction Engagement FaceBook & WhatsApp Messaging Gamification Headsets Hosted Solutions Inbound and Outbound Messaging Integrated Contact Centre Systems Interactive Voice Messaging IVM IVR IVR Payments Knowledge Base Knowledge Management Leadership & Management Managed Services Mobile Apps Mobile Solutions Multi-Channel Solutions Multi-Site Routing Nearest Store/Office Omni-Channel OTT Messaging Outbound Dialling Outsourced Services PCI Compliance PCI DSS Performance Management Predictive Outbound Dialling Proactive Customer Contact Process Automation Quality Management Quality Monitoring/Reporting SaaS Screen Recording Self Service Self Service Payments Skill Based Routing Social Media Software Solutions Speech Automation Technology Unified Communications Virtual Agents & Chatbots Voice Biometrics Voice of the Customer Wallboards Workforce Management Workforce Optimisation
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