Britannic
Britannic House, Merrow Business Park, Guildford, Surrey. GU4 7AW. United Kingdom
Call Handling
+31
Cloud Solutions Consultancy Contact Centre Satisfaction Contact Centre Technology CTI Customer Experience Customer Satisfaction Headsets Hosted Solutions Integrated Contact Centre Systems IVR Managed Services Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording PBX/IP-PBX PCI Compliance Performance Management Process Automation Quality Monitoring/Reporting SaaS Screen Recording Social Media Software Solutions Technology Unified Communications Virtual Solutions Voice Recording Workforce Management
Puzzel
22 Tudor Street, Blackfriars, London EC4Y 0AY.
Agent Desktop
+76
Analytics Audio Messages & Branding Blending Solutions Call Analysis Call Avoidance Call Back Call Deflection Call Handling Call Recording Call Substitution Change Management Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Interaction Customer Satisfaction Data Unification Diallers e-Learning Engagement Fulfillment Gamification Helpdesks Hosted Solutions Integrated Contact Centre Systems Interactive Voice Messaging IVR IVR Payments Knowledge Management Mobile Apps Mobile Messaging Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording Nearest Store/Office Omni-Channel Online Payments Outbound Dialling Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Proactive Customer Contact Process Analysis Process Automation Quality Management Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Role based Capabilities SaaS Self Service Self Service Payments Service Desk SMS Messaging Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Unified Communications Voice Messaging Voice of the Customer Voice Recording Wallboards Web Self Service Workforce Management Workforce Optimisation