Liberty Insurance have announced that their Enniskillen contact centre operation is being outsourced to Teleperformance securing…
Tag: Outsource
Parseq set for expansion at Sunderland Contact Centre
Parseq set for expansion following significant contract wins Parseq is set for a year of expansion…
DBF and Tipp24 A Winning Outsource Partnership
DBF and Tipp24 – A winning partnership with DBF has proved the value of outsourcing for…
Expolink Europe Ltd Unveils New Contact Centre Premises
Following Significant Growth, Expolink Europe Ltd Unveils New Contact Centre Premises in Chippenham Expolink Europe, leading…
Webhelp unveils two major acquisitions in Europe
Webhelp continues its ambitious growth strategy and unveils two major acquisitions in Europe covering six new…
Echo Managed Services Sponsor Water Market Reform Conference
Echo Managed Services Sponsor Water Market Reform Conference – Water industry specialist supports 2nd July conference…
Webhelp UK team scale Ben Nevis in charity climb for Cancer Research
A team of local customer experience advisors, from Webhelp UK, has taken on Britain’s highest mountain…
Webhelp UK Rothesay Contact Centre Awards Longest Standing Team Member
Webhelp UK is celebrating the 20th anniversary of its longest standing team member. To recognise the…
Civica appointed to Worcestershire Council contact centres
Civica appointed to Worcestershire Council contact centres -Local partnership to sustain and improve services while saving…
Echo Managed Services Shortlisted for Contact Centre Award
Echo Managed Services have been shortlisted for three prestigious contact centre industry awards Echo selected for…
Call Connection Announce 40 New Jobs at Newcastle Contact Centre
Call Connection, the Insurance outsource company, have announced plans to recruit an additional 40 staff at…
Firstsource Create 500 New Jobs at UK Contact Centres
Firstsource Create New Jobs at Sunderland, Middlesbrough and Cardiff Contact Centres Firstsource Solutions, a global provider…
Top RESPONSE Talent Go Lean to Improve
Leading UK Customer management specialists, RESPONSE, have demonstrated their commitment to developing the very best talent…
DBF First UK Contact Centre to comply with European Std EN15838
DBF is first UK contact centre to comply with European contact centre standard EN15838 Outsourced contact…
DBF UK Outsourced Contact Centre, Reports 45% Growth in 2014
DBF UK, Outsourced Contact Centre, Reports 45% Year-on-Year Growth in 2014 As it approaches its 15th…
Contact Centres looking to nearshore locations
Contact Centres – Attractive Benefits Draw UK Contact Centres to Scotland, Ireland, Northern Ireland – New…
Webhelp UK Nominated for ECCCSA Award
Webhelp UK, one of the country’s leading customer experience providers, has been named as a finalist…
Answer-4u.com ‘s Top Tips for Answering Telephone Calls
Glenn Harrison of Answer-4u.com gives contact centre agents his Top Tips for Answering Telephone Calls Web…