Outsourced customer contact specialist, Echo Managed Services, has won a major contract with the Standards and…
Tag: Outsource
Ascensos create 200 contact centre jobs
Ascensos create 200 new contact centre jobs in Motherwell; Ascensos, a start-up multi-channel contact centre in…
Webhelp UK Celebrate Success at Star Awards
Webhelp UK hosted its fifth annual Star awards at Glasgow’s Kelvingrove Art Gallery and Museum on…
Response Rebranded Kura following buy-out
Rebrand comes after MBO and strong business performance for Customer Management Specialist One of the UK’s…
Romania becoming outsource destination
Romania is increasingly becoming an outsource destination of choice for UK businesses such as the contact…
Echo Secure Outsource Contract
Outsourced customer contact specialist, Echo Managed Services, has been appointed to provide a helpline to support…
Contact Centre Outsourcer TCC Business of the Year
Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…
BT bring back contact centres
BT to bring back customer service to UK contact centres – BT Consumer has promised to…
Webhelp UK ‘Cook for a Smile’ for Charity
Webhelp UK ‘Cook for a Smile’ for Charity – Leading BPO provider, Webhelp UK, cooked up…
Webhelp UK shortlisted for three prestigious awards
Webhelp UK, has been shortlisted for three prestigious industry accolades at this year’s CCA Excellence Awards,…
Contact Centre Outsourcer Expolink wins The Entertainer Contract
Contact centre Outsource experts, Expolink Europe, have announced a new client acquisition in the form of…
Contact Centre Outsourcing Buyer’s Guide
Contact Centre Outsourcing Buyer’s Guide – Research and Markets have announced the addition of the “2015…
Contact Centre Workers at Capita face uncertain future
Contact centre workers at Capita’s sites at Bury and Glasgow face an uncertain future as the…
Flybe Exeter Contact Centre – Job Losses?
Flybe Exeter Contact Centre – Job Losses? – It has been reported that Flybe are to…
Parseq creates 250 Contact Centre Jobs!
Contact Centre Jobs – Parseq creates 250! – Parseq has relocated its Glasgow operation into the city’s…
Webhelp UK Relocates to New Glasgow Contact Centre
Webhelp UK Relocates to New Modern Glasgow Contact Centre – 150 new jobs created in Glasgow…
RESPONSE 2015 Innovation Award Winners
Leading UK customer management specialists, RESPONSE, swept away the Innovation Award for Transforming Communication at the…
Connect Assist create 25 contact centre jobs
Connect Assist, the Welsh based outsourcer providing helplines for charity and third sector organisations, have announced…
Liberty Insurance Outsource contact centre operations to Teleperformance
More than 200 jobs at Liberty Insurance in Co Fermanagh have been secured after a deal…