VeriCall Wins Best In Customer Centre Solutions in AI

VeriCall Wins Best In Customer Centre Solutions in AI Global Media’s 2021 Business Elite Awards Outsource…

UK National Contact Centre Awards 2021 Shortlist Announced

UK National Contact Centre Awards 2021 shortlist announced as tickets go on sale for Awards Dinner…

Double success for Sensée at the 2021 Forum Awards

Work-from-home specialist Sensée has won an Innovation and Transformation Award for ‘Engaged Homeworking’ at the 2021…

NICE Positioned Highest in 2021 Gartner Magic Quadrant for WEM

NICE Positioned Furthest and Highest in 2021 Gartner Magic Quadrant for Workforce Engagement Management in contact…

Gold Winners Stories at ECCCSA Conference Online

Gold winners tell their award-winning stories at first-ever ECCCSA Conference online The organisers of the European Contact…

TTEC Success at Global Sourcing Association Awards

TTEC in EMEA win 3 top awards as they are recognised as Employer of the Year,…

Iain Banks, Group Vice President EMEA wins Director of the Year

Iain Banks, Group Vice President EMEA wins Director of the Year Award at the “2021 Global…

Sabio congratulates Allianz Direct on its win at ECCCSA

Sabio congratulates Allianz Direct on its win at European Contact Centre and Customer Service Awards Allianz…

Webhelp Win at European Contact Centre & Customer Service Awards

Webhelp scoops 4 awards at the European Contact Centre & Customer Service Awards (ECCCSA) including Most…

European Contact Centre and Customer Service Award Winners

Winners of the 20th European Contact Centre and Customer Service Awards announced to record-breaking audience Shell…

TTEC EMEA Named Best New Contact Centre at ECCCSA

TTEC EMEA Named Best New Contact Centre by the European Contact Centre and Customer Service Awards…

Ventrica wins at European Contact Centre & Customer Service Awards

Outsourced customer management service provider Ventrica last night picked up two awards at the prestigious European…

ECCCSAs Celebrate 20th Edition with Largest Audience Ever

The winners of the European Contact Centre and Customer Service Awards (ECCCSA) 20th edition will be…

Content Guru Wins at Utility Week Awards 2020

Content Guru, leader in Customer Engagement and Experience contact centre solutions, has been awarded “Utility Partner…

Vonage wins Partner of the Year Award from Salesforce

Vonage have announced that Salesforce.org has named Vonage as winner of its 2020 Cross-Industry Independent Software…

Judges Appointed to UK National Contact Centre Awards 

The industry’s longest running awards programme, the UK National Contact Centre Awards, has today announced the…

FourNet’s ANTENNA Wins Top Comms Business Award

FourNet’s ANTENNA service scoops another top award – Win for shared Central Government communications service at…

Tickets Go On Sale As ECCCSA 2020 Goes Virtual

The 20th edition of the European Contact Centre and Customer Service Awards (ECCCSA) will be announcing…

Welsh Contact Centre Awards – And The Winners Are…..

Welsh Contact Centre Awards – And The Winners Are….. These are the champions that answered Wales’…

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