Vonage Wins Best CX Solution in CX Awards for Conversational Commerce Vonage, a global leader in…
Category: – Awards
Noetica Once Again a Contact Centre Experience Finalist
Noetica Once Again a Contact Centre Experience Finalist for the UK National Innovation Awards Noetica –…
NICE Leader in SPARK Matrix for Contact Centre as a Service
NICE Named the Technology Leader in 2022 SPARK MatrixTM for Contact Centre as a Service (CCaaS)…
Infobip Ranked Leading CPaaS Vendor by Juniper Research
Global cloud communications platform Infobip has been ranked as the number one Communications Platform as a…
Awards Programme Recognises UK Contact Centre Talent
The leading awards programme that recognises contact centre talent in the UK, the UK National Contact…
UK National Contact Centre Awards are Open for Nominations
From today, contact centres across the UK are invited to recognise the outstanding work of their…
FourNet Becomes Content Guru ‘CX Platinum Partner’
Content Guru, Europe’s leading cloud contact centre and customer experience (CX) provider, has awarded FourNet, the…
NICE Leader in Robotic Process Automation PEAK Matrix
NICE Named a Leader in Everest Group’s Robotic Process Automation PEAK Matrix 2022 NICE RPA scored…
Content Guru & UK Power Networks Win Award At ECCCSAs
Content Guru and UK Power Networks Win ‘Most Effective Management of Peak Demand’ Award At European…
Webhelp Lifts 4 Awards at ECCCSA Awards
Webhelp lifts 4 awards at the European Contact Centre & Customer Service Awards (ECCCSA) including Gold…
Winners announced at the ECCCSA Awards 2022
Winners announced at the greatest customer contact awards in Europe, the ECCCSAs Ukraine contact centre outsourcer,…
North East Contact Centre Awards and the Winners are….
Winners of the North East Contact Centre Awards 2022 have been revealed in a glittering Awards…
IPI No. 35 on UK’s Best Mid-Sized Companies to Work For!
Back in July, we proudly announced IPI as one of the Best Companies to Work for 2022, for…
Content Guru Data Platform Recognised at Awards
Content Guru’s Customer Data Platform Recognised for Excellence at UK IT Awards 2022 Content Guru, leading…
Double win for Echo at Contact Centre Network Awards
Double win for Echo at Contact Centre Network Northern Ireland Awards Echo Managed Services, the specialist…
Content Guru Wins Tech Co. of the Year Award
Content Guru Wins Thames Valley Tech Company of the Year 2022 Award Content Guru, leading cloud…
Somerset County Council Customer Services Award
Somerset County Council Customer Services team named best in the South West Somerset County Council’s Contact…
Odigo Global Leader in Contact Centre as a Service Report
Odigo is named a Global Leader for the third consecutive year in the ISG Provider Lens™…
Wales’ Contact Centre Workers Celebrated at Awards Ceremony
Wales’ contact centre workers celebrated at awards ceremony The heroes of Wales’ contact centres have been…