CCA Excellence Awards 2015 – The winners are…..

The Co-operative Bank has beaten off stiff competition to win two top new prizes in customer…

North East Contact Centre Awards 2015 and the winners are….

North East Contact Centre Awards 2015 – and the winners are…. The winners of the 2015…

mplsystems Positioned in 2015 Gartner Magic Quadrant

mplsystems have been positioned as a Visionary in the 2015 Gartner Magic Quadrant for Contact Centre…

Sabio extend support for European Contact Centre Awards

Sabio partners with CCMA to extend support for the European Contact Centre and Customer Service Awards…

BT Leader in 2015 Gartner Magic Quadrant for Contact Centres

BT have been named a leader in the 2015 Gartner Magic Quadrant for Contact Centre as…

Webhelp Helen Murray “Women of Influence”

Webhelp Helen Murray “Women of Influence” CCA Award Webhelp UK’s Helen Murray, chief customer solutions officer…

Verint Recognises Customers at Engage EMEA Conference

Verint Recognises Customers for Exceptional Performance at Engage EMEA Conference; Awards Ceremony Celebrates the Success of…

Content Guru Named Contact Centre as a Service Challenger

Content Guru has been named a 2015 Contact Centre as a Service (CCaaS), Western Europe Challenger…

Intelecom Positioned in Magic Quadrant for Contact Centres

Intelecom has appeared in this Gartner Magic Quadrant in recognition of our pioneering work and years…

Jabra Announces Winners at Partner Conference

Jabra announces the winners at its annual UK&I Partner Conference Awards ceremony Selected partners and distributors…

Sinclair Voicenet Support CallNorthWest Awards

Sinclair Voicenet, the UK’s longest established specialist provider of multimedia interaction recording and contact centre applications,…

Sabio Selected by WestconGroup for Partner Award

Sabio Selected by WestconGroup for Partner Award; Leading customer contact technology specialist recognised for second successive…

Ventrica Wins Award for outsourced customer service

Ventrica Wins Award for outsourced customer service Ventrica, the Southend based outsourced contact centre have announced…

Noble Systems Receives Frost & Sullivan Award

Noble Systems Receives Frost & Sullivan’s Market Share Leadership Award – Customer contact technology provider again…

Interactive Intelligence Company of the Year!

Interactive Intelligence Named 2015 EMEA Company of the Year in Customer Contact by Frost & Sullivan…

Enghouse Interactive Contact Centre Award

Enghouse Interactive Scoops Frost & Sullivan Contact Centre Award Analyst impressed that Enghouse’s Contact Centre solutions…

Webhelp UK Celebrate Success at Star Awards

Webhelp UK hosted its fifth annual Star awards at Glasgow’s Kelvingrove Art Gallery and Museum on…

Contact Centre Awards – Final Call

Contact Centre Awards – The final call has been made to contact centres across the North…

Contact Centre Outsourcer TCC Business of the Year

Contact Centre Outsourcer TCC have been awarded ‘Business of the Year’ at the Wirral Chamber of…

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