Winners of the 2016 Quality & Customer Experience and Data, Analytics & Insight Awards were announced…
Category: – Awards
Webhelp UK Celebrate Excellence at Annual Star Awards
Webhelp celebrated the dedication and commitment of its colleagues at the company’s annual Star Awards (Thursday…
Webhelp Receive Hat Trick of Nominations at NOA
Webhelp, the leading global customer experience and business process outsourcing company, has received three nominations for…
UK Power Networks Nominated for Two ECCCSA Awards
UK Power Networks nominated for two awards at European Contact Centre and Customer Service Awards (ECCCSA)…
Aspect Recognised by Frost & Sullivan WFO Global Co. of the Year
Aspect Software recognised by Frost & Sullivan as the Workforce Optimisation Industry 2016 Global Company of…
ECCCSA 2016 Gala Dinner Your Host Fiona Bruce
Everything you ever wanted to know about ECCCSA 2016 Gala Dinner host Fiona Bruce Fiona Bruce,…
NRG Decade of Support for North East Contact Centre Awards
NRG. the North-East contact centre recruitment specialist, has announced it is to support the North East…
Infinity CCS and Webhelp Shortlisted at ECCCSA Awards 2016
Against fierce competition Infinity CCS and its client the outsourcer Webhelp have been shortlisted in the…
Webhelp Shortlisted in 3 Categories at ECCCSA Awards 2016
Webhelp, has been named as a finalist in three categories at this year’s prestigious European Contact…
Ventrica Receives Two Nominations in ECCCSA 2016 Awards
Ventrica is proud to announce double nomination in European Contact Centre & Customer Service Awards 2016…
ECCCSA Contact Centre Awards 2016 Shortlist Announced
The shortlist for the European Contact Centre and Customer Service Awards 2016 has been announced. Ann-Marie…
Webhelp Shortlisted for Top Environmental Award at VIBES 2016
Leading global customer experience and business process outsourcing company, Webhelp, has been shortlisted for this year’s…
Liberata Finalists In Call North West Contact Centre Awards 2016
Liberata, the outsource contact centre, have been announced as finalists in nine categories at the Call…
Content Guru to Sponsor Comms National Awards 2016
Content Guru will be supporting the Comms National Awards 2016, sponsoring the Unified Comms Category. Now…
Student Loans Company Contact Centre Accreditation
The Student Loans Company has landed an international accreditation for excellent customer service at its Darlington…
CARPEO Wins SWCCF Best Big Contact Centre Award
CARPEO Wins Prestigious SWCCF “Best Big Contact Centre” Award in Outsourced Contact Centre Category The Swindon-based…
What Makes An Award Winning Contact Centre?
What makes an award winning team, project or contact centre operation? Ann-Marie Stagg, Chief Executive, CCMA…
ECCCSA Deadline Fast Approaching – and NO Extensions
Organisers of this year’s European Contact Centre and Customer Service Awards, the CCMA (UK), have confirmed…
Echo Managed Services Contact Centre Award
Echo Managed Services clinches coveted Outsourced Contact Centre of the Year award Echo Managed Services is…