Echo MS Wins Outsourced Contact Centre Award

Echo Managed Services retains Outsourced Contact Centre of the Year award Echo Managed Services is celebrating…

IP Integration Receives Enterprise Partner Award

Newly branded IP Integration Named Enterprise Growth Partner of the Year by Westcon-Comstor IP Integration, a…

Webhelp Win Gold at Contact Centre World Awards

Leading global customer experience and business process outsourcing company, Webhelp, is celebrating adding another gong to…

Webinar: ECCCSA Chair of Judges Gives Insider Tips

The Chair of the Judges, Ann-Marie Stagg, hosts a webinar at 13:00 on Friday 9 June…

Aspect Software Announces ACE Award Winners

Aspect Software Announces 3rd Annual Aspect Customer Experience (ACE) Award Winners  – Awards presented for excellence…

Iain Gibson Wins Contact Centre Manager of the Year

Iain Gibson Wins Contact Centre Manager of the Year at National Awards At this year’s UK…

UK National Contact Centre Awards 2017 Winners

On Tuesday evening (15th May 2017) the winners of the UK National Contact Centre Awards were…

European Contact Centre & Customer Service Awards

17th European Contact Centre & Customer Service Awards open for nominations – Largest venue to accommodate…

Sabio Secures Top 5 Ranking in Opus Research

Sabio secures Top 5 ranking in Opus Research Enterprise Intelligent Assistants report Sabio is ranked among…

Business Systems wins Compliance Project award

Business Systems has won the award for Compliance Project of the Yearat the FStech Awards 2017,…

Content Guru Storms Ahead with European Award Triumph

On Thursday 30th March, Content Guru claimed its second major award in 2017 with victory in…

Noetica Founder Danny Singer Presented with CEO Award

Noetica Founder Presented with CEO of the Month Award by Corporate Vision Magazine Danny Singer Proud…

Welsh Contact Centre Industry Stars Crowned by Jason Manford

The brightest lights of Wales’ £650m contact centre industry have been celebrated at an awards ceremony…

Content Guru Marches On with Major Award Shortlistings

Content Guru Marches On with Major Award Shortlistings This month, Content Guru will contest four separate…

eg solutions Wins Best Company Award Second Year Running

eg solutions have gained the Best Company Award for second year running eg solutions, pioneers in…

Final Day for UK National Contact Centre Awards Nominations

Final Day for UK National Contact Centre Awards Nominations – call the Hotline if you need…

Markerstudy Contact Centre ‘Best Big Company to Work For’ Award

Markerstudy Group Contact Centre officially part of 4th ‘Best Big Company to Work For’ in the…

1 Day Left to Enter UK National Contact Centre Awards 2017

The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…

Less Than A Week to Enter UK National Contact Centre Awards 2017

The CCMA UK (Call Centre Management Association) announces that nominations for the 22nd UK National Contact…

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