Odigo is named a Leader in 2019 Gartner Magic Quadrant for Contact Centre as a Service,…
Category: – Awards
Puzzel Challenger in Magic Quadrant for Contact Centre Service
Puzzel positioned as a Challenger in Gartner’s Magic Quadrant for Contact Centre as a Service, Western…
Content Guru Leader in Gartner Magic Quadrant
Cloud contact centre and customer engagement provider, Content Guru, has been positioned in the Leaders quadrant…
TTEC Wins at Contact Centre Network Northern Ireland
TTEC Europe Wins Business Improvement Strategy Award at the 2019 Contact Centre Network Northern Ireland (CCNNI)…
NICE Solutions for Driving Contact Centre Innovation
NICE Solutions Honoured by TMC for Driving Innovation and Exceptional Value for Contact Centre Customers Four…
Triple win for 4net at Comms National Awards
Triple win for 4net at Comms National Awards – Manchester-based SME takes top award for innovation…
Noble Conversations Analytics Receives Contact Centre Award
Noble Conversations Analytics Receives the 2019 CUSTOMER Contact Centre Technology Award Noble Systems, a global leader…
Eckoh’s Secure Payment Solutions Shortlisted for Awards
Eckoh, the global provider of Secure Payment products and Customer Engagement solutions, has been shortlisted for…
ECCCSAs Finalists announced for Largest Contact Centre Awards
ECCCSAs 2019 Finalists announced as tickets for the largest contact centre industry Awards Evening go on…
NICE Leader in Real Time Authentication & Fraud Prevention
NICE Named Leader in Real Time Authentication and Fraud Prevention by Top Analyst Firm NICE recognised…
ECCCSA Breaks Records – More Nominations than Ever!
ECCCSA breaks records with more nominations than ever before! – Nominations for an ECCCSA increase by…
Entries Invited for Contact Centre Network NI Awards
Entries invited for the 2019 Contact Centre Network NI Awards – Entries are being sought from…
SLC Grabs Gold in Global Customer Service Award
The Student Loans Company (SLC) has scooped a prestigious Gold Award from the Contact Centre Association…
Ann-Marie Stagg Recognised With Award by CCC
Ann-Marie Stagg, CEO of the Call Centre Management Association (CCMA), has been recognised for her outstanding…
Content Guru Sponsors SWCCF Contact Centre Awards
Content Guru Sponsors SWCCF Contact Centre Awards and Becomes Associate Member As part of its continuing…
NICE CX Excellence Award Winners Interactions 2019
NICE Announces CX Excellence Award Winners at Interactions EMEA 2019, Celebrating Innovation and Outstanding Service Winners…
European Contact Centre & Customer Service Awards
European Contact Centre & Customer Service Awards 2019 – You are the best! The ECCCSAs are…
UK National Contact Centre Awards – Winners Announced
UK National Contact Centre Awards – Winners Announced - Winners announced at a gala dinner at…
European Contact Centre and Customer Service Awards 2019
European Contact Centre and Customer Service Awards 2019 are now open for entries – ECCCSAs open…