The UK National Contact Centre Awards 2021 are now accepting nominations, according to organisers the CCMA…
Category: – Awards
BGL Charitable Work Recognised at NECCA Awards
BGL’s charitable work in the aftermath of COVID-19 is recognised at North East Contact Centre Awards…
North East Contact Centres Celebrate at Online Awards
North East Contact Centre industry celebrates talent in online awards ceremony after a challenging 2020 This…
FourNet named Avaya Growth Partner of the Year
FourNet has been named Growth Partner of the Year 2020 at Avaya’s Annual Partner Summit Awards…
Sensée & Allianz Win at Northern Contact Centre Awards
Sensée and Allianz Partners homeworking team scoops top prize at the 2020 Northern Contact Centre Awards…
Calabrio Winners of Analytics Competition and ONE Award
Calabrio Spotlights Winners of Analytics Competition and ONE Awards at Virtual Customer Conference Calabrio, the customer…
Content Guru Martin Taylor Named Among UK Business Leaders
Co-Founder and Deputy CEO at Content Guru, Martin Taylor, is Named Among UK’s Top 50 Most Ambitious Business…
Five9 Receives Customer Experience Innovation Award
Five9 Receives 2020 Customer Experience Innovation Award from CUSTOMER Magazine Five9 Workflow Automation honored for improving customer…
Finalists announced For Largest Contact Centre Awards
ECCCSA 2020 Finalists announced as the largest contact centre awards see a 23% uplift in entries…
TTEC Effective Employee Engagement Contact Centre
TTEC in EMEA sweeps the board winning awards for Best Contact Centres, Most Effective Employee Engagement,…
UK National Contact Centre Awards Winners Announced
UK National Contact Centre Awards Winners Announced at Extraordinary Virtual Awards Ceremony – Winners include Sage,…
Content Guru Contact Centre as a Service Solutions Award
Content Guru Commended by Frost & Sullivan for Offering Superior Customer Engagement with its Advanced Contact…
NICE CX Excellence Award Winners at Interactions Live
NICE Honors CX Excellence Award Winners at Interactions Live, Celebrating the Delivery of Exceptional Experiences and…
FourNet – One of the top 100 Tech Companies in Britain
FourNet – one of the top 100 tech companies in Britain – Prestigious ranking in Sunday Times 20th Anniversary League Table The award-winning cloud…
European Contact Centre and Customer Service Awards
Just three weeks until the deadline – On Friday 28th August the opportunity to participate in…
NICE Contact Centre Workforce Optimisation Award
NICE Named Market Share Leader in Contact Centre Workforce Optimisation by DMG Consulting Demonstrating another strong…
The North East Contact Centre Awards 2020 Webinar
Your invitation to The North East Contact Centre Awards 2020 Webinar – 25th June 2020 2.00pm…
The 20th ECCCSA 2020 Now Open For Entries
The 20th European Contact Centre and Customer Service Awards 2020 will recognise brilliance in crisis response…
Puzzel Named Finalist in the UK National Innovation Awards
Puzzel named as a finalist in the UK National Innovation Awards 2020 in two categories Puzzel,…