Encoded Approved as Visa Direct Preferred Partner

Encoded, a leading provider of payment orchestration and gateway solutions, today announced its new partnership with…

Payment Orchestration – Why it’s Time to Call the Tune according to Encoded

Frictionless online payments reduce the risk of abandoned shopping baskets and increase customer loyalty. Rob Crutchington…

Payment Gateway Services – The Hidden Gem for Contact Centres

Payment Gateway Services – the Hidden Gem for contact centres – Three Things to ask your…

Three Highlights from the 2023 Decision Makers’ Guide 

Three highlights from the 2023 Decision Makers’ Guide  Now in its 20th year ContactBabel’s 2023 UK…

Ways to Pay in 2023 – Encoded’s Top Five Payment Predictions

Ways to pay in 2023 – Encoded’s top five payment predictions in business and contact centres…

Company Profile: Encoded

Encoded is a leading UK Payment Service Provider and pioneer of new and innovative secure payment…

Jersey Telecom Chooses Encoded Payment Solutions

Jersey Telecom chooses Encoded payment solutions for security and enhanced customer experience through 40 agents in…

Six Reasons to take another look at IVR in your Contact Centre

Six reasons to take another look at IVR in your contact centre – Rob Crutchington at…

The Wine Society Selects Secure Automated Payments

Encoded, a leading Payment Service Provider and pioneer of innovative secure payment solutions for contact centres…

e-Commerce Payments: 5 Ways to Reduce Contact Centre Costs

e-Commerce Payments: 5 Ways to reduce costs – Rob Crutchington at payment service provider Encoded discusses…

Remote Working is Risky but doesn’t have to be

Remote working is a risky business – but doesn’t have to be with secure card payments…

Fraud Prevention v CX. Getting Balance Right in Contact Centres

Fraud Prevention v Customer Experience – Getting the Balance Right in Contact Centres The UK Contact…

With the SCA Deadline Looming – What Happens Next?

With the SCA Deadline Looming – What Happens Next? Rob Crutchington, Director of Encoded, discussing the…

Digital First: The Future of Card Payments in Contact Centres

Digital First: The Future of Card Payments – Contact centres are complex places at the best…

PCI DSS: So Why Does It Pay To Comply with it?

PCI DSS: So Why Does It Pay To Comply? – For customers to buy from an…

Strong Authentication: Things every Merchant needs to know

Strong Customer Authentication: Three things every merchant needs to know – With online fraud on the…

The Return of the ‘Roaring Twenties’ – Capitalise on the boom

The return of the ‘Roaring Twenties’ – prepare to capitalise on the boom: With shops, pubs…

Milk & More Contact Centre Carries On with Assisted Payments

Milk & More carries on in a crisis with secure automated IVR and Agent Assisted payments…

PCI DSS: The forgotten Superhero of the Contact Centre

PCI DSS: the forgotten superhero of the contact centre – As millions of pounds are lost…

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