The Future of Intelligent Customer Routing
The Future of Intelligent Customer Routing Routing customer queries to the best skilled agent to deal with them is the…
Routing
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- 1 June 2023 | IPI awarded Platinum Partner Status by Gamma
- 1 June 2023 | Netcall Supports Councils to Improve Crisis Management
- 1 June 2023 | Media Pack
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- 31 May 2023 | Office Company Viking Create Contact Centre Jobs
- 30 May 2023 | Content Guru Extends storm’s Through Jabra Engage AI Integration
- 30 May 2023 | Don’t Drop the Omni-Channel Baton and Win the CX Relay Race
- 30 May 2023 | Quickline Speeds up Customer Service with makepositive
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- 30 May 2023 | Journeycall Awarded Transport for London Framework
- 26 May 2023 | Job Losses Announced at Firstsource Contact Centres