Mothercare improve customer service thanks to Transversal
The Challenge Improve customer services across Mothercare’s key three sales channels – the web, contact centre and in store. A…
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- October 19, 2019 | Foehn Gives Public Sector Access to Cloud Solutions
- October 19, 2019 | Wave Introduce Omnichannel Contact Centre Solution
- October 19, 2019 | Free Download – CX Decision Makers Guide 2019-2020
- October 18, 2019 | High Interest in Adopting AI Across the Contact Centre
- October 18, 2019 | TTEC Wins at Contact Centre Network Northern Ireland
- October 17, 2019 | How To Create a CX Strategy That Actually Delivers
- October 17, 2019 | Puzzel taps into the power of AI to launch Agent Assist
- October 17, 2019 | eGain Reimagines Omnichannel Customer Engagement
- October 16, 2019 | Noble Systems Issued 200th Patent for Contact Centre Tech
- October 16, 2019 | Use of Profanity by Customers in Contact Centres Rising
- October 16, 2019 | The Changing Landscape of CX in Contact Centres
- October 16, 2019 | VeriCall Partner Gala to Support Contact Centre Payments
- October 15, 2019 | NICE Performance Management with AI-Based Analytics
- October 15, 2019 | PCI Pal Partners with 8×8 Secure Payments for Contact Centres
- October 15, 2019 | Puzzel Appoints Rob Wiles as Partner Channel Director
- October 15, 2019 | Clarabridge Announces Record Sales and Customer Momentum