What is Your Contact Centre Hiding?
Are your contact centre’s key performance indicators (KPIs) giving you the the whole story? For many companies, the contact centre…
kpi
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- 28 April 2021 | Double success for Sensée at the 2021 Forum Awards
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- 27 April 2021 | AvalonBay Selects PCI Pal to Handle Contact Centre Payments
- 27 April 2021 | Talkdesk Enters Next Decade Fueled by Innovation
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- 27 April 2021 | DVLA chooses Wavenet to Transform Contact Centre & Digital Transformation
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