AI: Friend or Foe for your Contact Centre Agents?
Artificial Intelligence: friend or foe? 7 Ways to turn your agents into superheroes From contact centres to factories, AI tools…
Henry Jinman
- 27 November 2020 | Saving Lives Through Responsible Debt Management
- 27 November 2020 | Webinar: The Impact of Brexit on the Contact Centre
- 26 November 2020 | Top Performing Trends in the Contact Centre Industry
- 25 November 2020 | Cardiff City Council Team with Netcall to Support Test & Trace
- 25 November 2020 | Give Contact Centre Agents The Tools To Do the Job
- 24 November 2020 | Don’t Put your Customers & Contact Centre On Hold
- 24 November 2020 | Calabrio ONE: Agility to Meet the New Era for Contact Centres
- 24 November 2020 | BGL Charitable Work Recognised at NECCA Awards
- 24 November 2020 | Alphabet wins Customer Service Excellence Award
- 24 November 2020 | Foehn win Genesys EMEA Cloud Partner of the Year
- 24 November 2020 | North East Contact Centres Celebrate at Online Awards
- 19 November 2020 | Speechly Tech Translates Real-Time Conversations for Jabra Users
- 19 November 2020 | Contact Centre Webinar: A journey worth taking
- 19 November 2020 | FourNet named Avaya Growth Partner of the Year
- 19 November 2020 | Milk & More Contact Centre Carries On with Assisted Payments
- 19 November 2020 | Content Guru Expands Features With Microsoft Teams
- 18 November 2020 | Maintel Launch Secure Homeworker for Remote Working
- 18 November 2020 | Evolution of Contact Centres Raises Important Questions
- 18 November 2020 | 9 Reasons to Move to the Cloud Contact Centre
- 18 November 2020 | Turn Customers into Fans with help from a CX Rockstar