From Contact Centre to Cloud-Based Customer Engagement Hubs
Beyond Cognitive Contact Centre to Cloud-Based Customer Engagement Hubs and Multiple Messaging Channels – Patrick Joggerst, EVP Global Sales and…
GENBAND
- 22 July 2021 | COVID19: Challenges and Way Forward for Customer Service
- 21 July 2021 | Talkdesk Unveils CX Strategy Value Framework
- 21 July 2021 | Steamlining The CX Through The Contact Centre
- 20 July 2021 | Click or Call: You have the Power to save Police time
- 20 July 2021 | ESFA Partner with Arvato to Create Digital CX Contact Centre
- 19 July 2021 | Virgin Media Creates 100 Contact Centre Jobs in Manchester
- 19 July 2021 | Zoom to Acquire Five9 Cloud Contact Centre Suite
- 19 July 2021 | IPI Supercharge Your Avaya Contact Centre Investment
- 16 July 2021 | Talkdesk Named a Leader for Intelligent Contact Centres
- 16 July 2021 | The Inner Circle Guide to Omnichannel for Contact Centres
- 16 July 2021 | ECCCSA Awards 2021 Nominations – Now Closed
- 15 July 2021 | Conversational Intelligence Plays Pivotal Role in Digital Transformation
- 15 July 2021 | Webio Propensity Studio: Game Changer in Digital Debt Collections
- 14 July 2021 | Contact Centre Absenteeism: More Flexibility is the Cure
- 14 July 2021 | White Lies That Leave UK Companies in the Dark about CX
- 13 July 2021 | Strong Authentication: Things every Merchant needs to know
- 13 July 2021 | Webhelp Acquires OneLink to Expand Operations
- 9 July 2021 | Most Companies Don’t Know What Customers Think
- 9 July 2021 | Jabra Sustainability Journey with 100% Sustainable Packaging
- 8 July 2021 | Supporting Contact Centre Recruitment with Cost-Free Service