From Contact Centre to Cloud-Based Customer Engagement Hubs
Beyond Cognitive Contact Centre to Cloud-Based Customer Engagement Hubs and Multiple Messaging Channels – Patrick Joggerst, EVP Global Sales and…
GENBAND
- 14 May 2021 | Customer Touch Point becomes Purple Member & ‘Committed to Disability’
- 14 May 2021 | The Changing Face of the Contact Centre – One Year On
- 14 May 2021 | Halfords Deploys 8×8 SecurePay Powered by PCI Pal
- 13 May 2021 | Avoira & Noetica Win National Innovation Award
- 13 May 2021 | Contact Centre Complaints. Getting Worse or Better?
- 12 May 2021 | Mango Direct Marketing Invests £1m into Contact Centre
- 12 May 2021 | Content Guru Unveils New Partnership with Wavenet
- 12 May 2021 | Digital Transformation – The Future of Contact Centres
- 12 May 2021 | Top Three Characteristics of a Connected Enterprise
- 12 May 2021 | Aspect Software Announces Merger With Noble Systems
- 11 May 2021 | BT Invests in New Landmark Dundee Contact Centre
- 10 May 2021 | Hillarys Embark On Digital Transformation with IPI
- 7 May 2021 | The 2021 UK Customer Experience Decision-Makers’ Guide
- 6 May 2021 | Talkdesk Digital Returns & Combines Innovation with Charity
- 6 May 2021 | European Contact Centre & Customer Service Awards
- 6 May 2021 | Cymphony Moves For expanding Contact Centre Workforce
- 6 May 2021 | Talkdesk Earns Designation as Exemplary CCaaS Vendor and Value Index Leader
- 6 May 2021 | Nuisance Calls and Texts Tumbled 20% in 2020
- 5 May 2021 | What’s Next for Contact Centres that Moved to Cloud?
- 5 May 2021 | Bellrock Selects Sabio to Support 100 seat Contact Centre