Make Sure your CX is Switched on During the Big Switch-Off
In 2015, British Telecom (BT) announced it would be switching off the UK’s legacy PSTN and ISDN networks by 2025,…
Emma Foley
- September 19, 2019 | Atea and Puzzel Sign Agreements for Contact Centre Solutions
- September 19, 2019 | AI and Robots Hold Key to Transform Customer Service
- September 18, 2019 | Noble Conversations Analytics Receives Contact Centre Award
- September 18, 2019 | AI: Friend or Foe for your Contact Centre Agents?
- September 18, 2019 | Poor Data Security Practices have Serious Consequences
- September 17, 2019 | Consumers of All Ages Want Responsive Customer Service
- September 16, 2019 | Puzzel Marketplace launches at Get Connected 2019
- September 16, 2019 | What Contact Centres are using to Elevate Online CX
- September 16, 2019 | Emerald Set To Create 200 Jobs at Waterford Contact Centre
- September 13, 2019 | 4net Technologies Scoop Growth Excellence Award
- September 11, 2019 | TTEC Announce Series of Customer Experience Events
- September 11, 2019 | Cyara Launches Cloud Contact Centre Migration Solution
- September 11, 2019 | Foehn wins Genesys EMEA Cloud Partner of the Year
- September 10, 2019 | Top 7 questions IT professionals ask about WFM
- September 10, 2019 | Utilities Customer Satisfaction Firmly On Hold in 2019
- September 9, 2019 | Flexible Working – How Contact Centres Can Benefit