Customer Mapping and Understanding Your Customer Contacts
Customer Mapping and Understanding Your Customer Contacts – Helen Murray, Chief Customer Solutions Officer, Webhelp UK Anyone who is involved…
Customer Mapping
- 27 October 2020 | Calabrio Unveils New Platform for New Era WFM & Customer Engagement
- 27 October 2020 | Noble WFM Solution Meet Demands in Changing Contact Centre Landscape
- 27 October 2020 | Take Part in the Contact Centre Decision-Makers’ Guide
- 27 October 2020 | PCI Pal achieves Mitel Developer Partner Certification
- 26 October 2020 | Content Guru Martin Taylor Named Among UK Business Leaders
- 26 October 2020 | Vodafone Expands Contact Centre Partnership with ResQ
- 25 October 2020 | The New Era of the Contact Centre Post Covid
- 23 October 2020 | Take Part in a 3 Minute Contact Centre Headset Survey
- 23 October 2020 | How Teams Can Take Customer Experience to the next level
- 22 October 2020 | Desktops, Dashboards and Human Centred Design
- 22 October 2020 | The Changing Consumer Behaviours in the COVID Era
- 21 October 2020 | 5 benefits of an Effective Contact Routing Strategy
- 20 October 2020 | CX Teams Must Prepare to Embrace No Deal Brexit
- 19 October 2020 | Customer Touch Point adds Emotion-Detecting Analytics
- 19 October 2020 | Contact Solutions Implements Noetica SABRE Contact Centre Solution
- 16 October 2020 | Enghouse Interactive Helps Council Solve Resident Queries
- 15 October 2020 | Productivity: the new priority for your employee
- 13 October 2020 | Jabra & HP Collaborate on One-Stop Meeting Solution
- 13 October 2020 | Stripe Deploy PCI Pal Security Payment Solutions
- 9 October 2020 | NICE Interactions Live – The Highlights from this years Event
