Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you haven’t heard of us…
Customer Contact Week (CCW)
- 8 February 2023 | GoSee selects PCI Pal to Enhance Contact Centre Payment
- 8 February 2023 | 5 ways to Aid compliance with The Consumer Duty
- 7 February 2023 | What Elephants and Customer Experiences Have in Common
- 6 February 2023 | Say Goodbye to Contact Centre Agent Notes
- 6 February 2023 | Maintel Secures Voice Contract With Sheffield Teaching Hospital
- 6 February 2023 | New Director of Marketing & Partnerships Joins CCMA
- 6 February 2023 | Generative AI: A False Dawn Or New Hope
- 5 February 2023 | GMP Contact Centre Answer 999 calls in 1 Second
- 2 February 2023 | Babble Named Winner of Five9 Partner Excellence Award
- 2 February 2023 | DWP Stoke Contact Centre Closes with 120 Jobs Lost
- 2 February 2023 | Your Customers Can’t Hear You. That’s Probably Not Good
- 1 February 2023 | Chatbots Still Falling Short of Consumer Expectations
- 1 February 2023 | Look After Your People & Customer Satisfaction Will Improve
- 1 February 2023 | Cost of Living Crisis Spur Rise in Customer Queries
- 1 February 2023 | Media Pack
- 31 January 2023 | FM Outsource New Hire to Enhance Employee Experience
- 31 January 2023 | Customer Service is more than just a job, it’s a career
- 31 January 2023 | Jabra launches PanaCast 50 Video Bar System
- 30 January 2023 | Stephen Lomas Appointed Chair Contact Centre Network
- 27 January 2023 | Eradicating The Redial with First Contact Resolution