Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you haven’t heard of us…
Customer Contact Week (CCW)
- 26 September 2022 | Content Guru Win at Computing Cloud Excellence Awards 2022
- 26 September 2022 | UK Energy Provider’s Contact Centres Inundate with Calls
- 26 September 2022 | Southway Housing get Personal with Britannic Contact Centre Solution
- 26 September 2022 | Staff Wellbeing & Engagement in Your Contact Centre
- 26 September 2022 | ContactBabel Launch UK CX Decision Makers’ Guide 22-23
- 26 September 2022 | Almost Half of Calls Fail Due To Contact Centre Background Noise
- 23 September 2022 | The 2022 Contact Centre Trifecta of Pain: Increasing Workloads
- 22 September 2022 | 3 out of 4 European Businesses have invested in AI for CX
- 22 September 2022 | British Gas Grows Partnership with ResQ Creating 200 Jobs
- 22 September 2022 | Can Automation Finally Change the Image of Contact Centres?
- 22 September 2022 | Organisations Need to Modernise Comms to Support Hybrid Work
- 21 September 2022 | PCI Pal Launches Open Banking Payments for Contact Centres
- 21 September 2022 | The 2022 Contact Centre Trifecta of Pain: Rising Attrition Rates
- 21 September 2022 | Corporate Culture Is More Than Time Spent At Water Cooler
- 21 September 2022 | Planning Tools & Techniques to Maximise Contact Centre Performance
- 21 September 2022 | CX Landscape Study: 58% of CX Depts Don’t Align with…
- 20 September 2022 | Will Higher Energy Bills Have An Impact On Where We Work?
- 20 September 2022 | The Future State of Customer Experience in Contact Centres
- 16 September 2022 | The 2022 Contact Centre Trifecta of Pain: The Struggle to Hire
- 15 September 2022 | The Globalisation of Contact Centres & Benefits Created