Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you haven’t heard of us…
Customer Contact Week (CCW)
- 24 February 2021 | ECCCSAs Celebrate 20th Edition with Largest Audience Ever
- 24 February 2021 | Applying Contact Centre Success to the Back Office
- 24 February 2021 | Odigo Becomes Google Cloud Contact Centre AI Partner
- 23 February 2021 | The Contact Centre is New Battleground for Post-Lockdown Sales
- 23 February 2021 | Forbes Names TTEC as One of America’s Best Large Employers
- 23 February 2021 | Calabrio Charts Record Growth as Demand for Cloud Tech Soars
- 23 February 2021 | Refresh Homeworking Strategy for Contact Centre Staff
- 22 February 2021 | CallCare – How 2020 Has Impacted On Customer Behaviour
- 19 February 2021 | SPT Contact Centre Improve Services for Disabled & Elderly
- 18 February 2021 | First the Traditional now the rise of the ‘Casual’ Contact Centre
- 17 February 2021 | Empower your Contact Centre with Smarter approach to WEM
- 16 February 2021 | Sytel Softdial Contact Centre on Salesforce AppExchange
- 12 February 2021 | Using Automated Analytics to Identify Contact Centre Issues
- 11 February 2021 | Daisy Corporate Select Cirrus for Cloud Contact Centre
- 11 February 2021 | Content Guru Wins at Utility Week Awards 2020
- 10 February 2021 | Changing Customer Behaviour Impacts the Contact Centre
- 10 February 2021 | Sabio Manage Business-Critical CX For Contact Centre
- 10 February 2021 | Europa Contact Centre Launch University Help Desk Service
- 9 February 2021 | Building a Cloud-First Approach to the Modern Contact Centre
- 9 February 2021 | Vonage wins Partner of the Year Award from Salesforce