Customer Contact Week (CCW) Europe is back!
Customer Contact Week (CCW) Europe is back and it’s bigger and better than ever! If you haven’t heard of us…
Customer Contact Week (CCW)
- 23 September 2020 | TTEC Effective Employee Engagement Contact Centre
- 23 September 2020 | SVL & Yorkshire Youth Football Pay NHS Tribute.
- 22 September 2020 | UK National Contact Centre Awards Winners Announced
- 17 September 2020 | Content Guru Contact Centre as a Service Solutions Award
- 16 September 2020 | Webinar – The Future of Contact Centre Solutions
- 16 September 2020 | Enghouse Interactive Promotes Node4 to Silver Partner Status
- 16 September 2020 | The Dispute Service selects the Vonage Contact Centre
- 16 September 2020 | TTEC’s AI is Reimagining Contact Centre Learning
- 15 September 2020 | CallMiner Launch Speech & Interaction Analytics Model
- 15 September 2020 | The Contact Centre As A Premium Sales Channel
- 14 September 2020 | NICE CX Excellence Award Winners at Interactions Live
- 14 September 2020 | Sitel Group Launches New EXP+To Simplify Customer Experience
- 14 September 2020 | The Transformation Challenges During COVID-19
- 11 September 2020 | The UK Contact Centre Decision-Makers’ Guide
- 10 September 2020 | Are You Ready to Embrace The Post-Covid Contact Centre?
- 10 September 2020 | Contact Centre Agents handle COVID-19 call every 3 seconds
- 9 September 2020 | Sustainability: Why it pays to add AI to the shopping list
- 9 September 2020 | Dogs Trust contact centre takes its two millionth call
- 8 September 2020 | PCI Pal adds Speech Recognition to cloud-based Agent Assist
- 8 September 2020 | The Innovator’s Guide to the Digital-First Contact Centre