The Art of Reducing Call Volumes in the Contact Centre
The Art of Reducing Call Volumes in the Contact Centre – Colin Hay at Puzzel believes focus on customer interactions…
- Contact Centre Tips, - Industry News, Puzzel 1 May 2018
The Art of Reducing Call Volumes in the Contact Centre – Colin Hay at Puzzel believes focus on customer interactions…
- Industry News 26 June 2015
HMRC allocates £45 million to help improve phone and post service – HM Revenue and Customs (HMRC) have announced it…