Seven innovative ways to improve inbound call routing
Seven innovative ways to improve inbound call routing – Alex Castle of Magnetic North reveals industry tips Call routing is…
Call Routing
- September 13, 2019 | 4net Technologies Scoop Growth Excellence Award
- September 11, 2019 | TTEC Announce Series of Customer Experience Events
- September 11, 2019 | Cyara Launches Cloud Contact Centre Migration Solution
- September 11, 2019 | Foehn wins Genesys EMEA Cloud Partner of the Year
- September 10, 2019 | Top 7 questions IT professionals ask about WFM
- September 10, 2019 | Utilities Customer Satisfaction Firmly On Hold in 2019
- September 9, 2019 | Flexible Working – How Contact Centres Can Benefit
- September 9, 2019 | Agents Prepare To Work In Automated Contact Centres
- September 9, 2019 | Solving the Puzzle of the Call Recording Maze
- September 4, 2019 | Weekendesk Reserves Talkdesk for Cloud Contact Centre Solutions
- September 3, 2019 | Halfords Partner with 8×8 for Superior Customer Service
- September 3, 2019 | Get Connected – Welcome to the Hybrid Workforce
- September 3, 2019 | PPI Company Sheds 130 Jobs at Contact Centre
- September 2, 2019 | NICE Announce Contact Centre Conference Dates
- August 30, 2019 | 2019 Contact Centre WFM Benchmark Report
- August 30, 2019 | 7 Key Reasons to Outsource your Contact Centre