Evacuation at CalMac Contact Centre
Evacuation can’t keep CalMac contact centre from carrying on. Even the threat of unexploded historic ordnance couldn’t stop Scottish ferry…
Caledonian MacBrayne
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- February 13, 2019 | Ultracomms Answer Machine Detection European Patent
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- February 13, 2019 | Chatbot Reduces Contact Centre Calls By 25%
- February 13, 2019 | The World is Going Digital And There’s No Escape
- February 13, 2019 | Handling Complaints in the Contact Centre – PhoneCoach
- February 12, 2019 | Big Winners at North East Contact Centre Awards
- February 11, 2019 | Why Blending Should Be a Priority in the Contact Centre