Average Handle Time (AHT) Best Practices
Average Handle Time (AHT) Best Practices – Warren Wilcock of inContact I get it, time is money. The more time…
- Contact Centre Tips, - Industry News 24 January 2017
Average Handle Time (AHT) Best Practices – Warren Wilcock of inContact I get it, time is money. The more time…
- Contact Centre Tips, - Industry News 5 November 2015
10 simple ways to reduce average call handling time in your contact centre – Danny Cresswell of Syntec discusses 10…
- Contact Centre Tips, - Industry News 24 June 2015
In this article Danny Cresswell of Syntec suggests ten ways in which you can reduce the average call handling time…