Average Handle Time (AHT) Best Practices
Average Handle Time (AHT) Best Practices – Warren Wilcock of inContact I get it, time is money. The more time…
Average Handle Time (AHT) Best Practices – Warren Wilcock of inContact I get it, time is money. The more time…
10 simple ways to reduce average call handling time in your contact centre – Danny Cresswell of Syntec discusses 10…
In this article Danny Cresswell of Syntec suggests ten ways in which you can reduce the average call handling time…