Netcall Technology Plc
Suite 203, Bedford Heights, Brickhill Drive, Bedford, UK. MK41 7PH
ACD
+35
Agent Assisted Card Payments Agent Desktop Auto Attendant Blending Solutions Call Back Call Handling Cloud Solutions Contact Centre Technology CTI Customer Experience Customer Feedback Customer ID & Verification Customer Satisfaction Data Management Data Unification Diallers Hosted Solutions IVR IVR Payments Knowledge Base Knowledge Management Multi-Channel Solutions Multi-Site Routing Online Payments Outbound Dialling PCI Compliance PCI DSS SaaS Social Media Speech Automation Surveys Unified Communications Virtual Solutions Voice Recording Workforce Management
Puzzel
22 Tudor Street, Blackfriars, London EC4Y 0AY.
Agent Desktop
+76
Analytics Audio Messages & Branding Blending Solutions Call Analysis Call Avoidance Call Back Call Deflection Call Handling Call Recording Call Substitution Change Management Cloud Solutions Contact Centre Satisfaction Contact Centre Technology CTI Customer Communications Customer Experience Customer Feedback Customer ID & Verification Customer Interaction Customer Satisfaction Data Unification Diallers e-Learning Engagement Fulfillment Gamification Helpdesks Hosted Solutions Integrated Contact Centre Systems Interactive Voice Messaging IVR IVR Payments Knowledge Management Mobile Apps Mobile Messaging Mobile Solutions Multi-Channel Solutions Multi-Site Routing Multimedia Playback Multimedia Recording Nearest Store/Office Omni-Channel Online Payments Outbound Dialling Payments Role based Capabilities PBX/IP-PBX PCI Compliance PCI DSS Proactive Customer Contact Process Analysis Process Automation Quality Management Quality Monitoring/Reporting Real Time Recurring (Tokenisation) Role based Capabilities SaaS Self Service Self Service Payments Service Desk SMS Messaging Social Media Software Solutions Speech Automation Support Desks Surveys Technology Text Messaging Unified Communications Voice Messaging Voice of the Customer Voice Recording Wallboards Web Self Service Workforce Management Workforce Optimisation