Join us at the forefront of innovation in customer service!
IPI invite you to the sensational second edition of the IPI Spotlight series, ‘Unleashing the Hero within Your Agents: Empowering agents, enhancing efficiency and customer satisfaction’, taking place at the prestigious Etihad Stadium on Tuesday 4th June 2024.
Discover cutting-edge strategies, powerful insights from industry experts, and customer success stories that will revolutionise the way you empower your agents, optimise efficiency and elevate customer satisfaction.
Organiser
IPI enables brands to meet their digital transformation goals with creative and innovative Contact Centre, Cloud and Connectivity services and solutions, which are proven to drive exceptional customer and employee experiences, as well as better business outcomes and increased revenues.
Its team of experts add value at every part of the transformation journey, by providing bespoke consultancy services, training and enablement programmes, DevOps and integration, as well as a range of proprietary solutions and managed services, spanning the Contact Centre, automation and AI, workforce engagement, security and compliance, speech and text analytics, voice services, cloud, and outsourced IT.
Founded in 2001, with its headquarters in Reading and offices in London, Manchester and the Philippines, IPI’s clients include some of the biggest brands in the finance, insurance, retail, travel and leisure, utilities, higher education, and public sectors.
For additional information on IPI view their Company Profile
