Contact Centre Network Northern Ireland (CCNNI) host inaugural industry awards Contact Centres from across the industry…
Category: – Awards
Content Guru Challenger in Gartner Magic Quadrant
Content Guru Positioned as a Challenger in the 2018 Gartner Magic Quadrant for Contact Centre as…
Puzzel Improves position in Gartner’s Magic Quadrant
Puzzel has been positioned by Gartner, Inc as a Challenger in the Magic Quadrant for Contact…
Geoffrey Insurance Contact Centre Win at Choice Awards
Double win for Geoffrey Insurance’s contact centre at Insurance Choice Awards Motor and Pet Insurance provider,…
Outsourcer Webhelp Nominated For Contact Centre Awards
An exciting Awards season lies ahead for leading global Customer Experience (CX) and Business Process Outsourcing…
Search on To Find North East’s Contact Centre Superheroes
Entries have now opened for the North East Contact Centre Awards 2018, which looks to recognise…
ECCCSA 2018 Finalists Announced as Tickets Go On Sale
ECCCSA 2018 finalists announced as tickets for the spectacular Awards Evening go on sale • Organisations…
Record number of Entries to ECCCSA Awards
Record number of ECCCSA entries as industry looks to recognise brilliance A record number of nominations…
Last Day To Enter The ECCCSA Awards 2018
Last day to enter the European Contact Centre & Customer Service Awards 2018 Did you know…
Echo Managed Services Takes Home SWCCF Award
Bristol-based Echo Managed Services is celebrating after being recognised as the Outsourced Contact Centre of the…
Winners Rave About ECCCSA with Less Than 2 Weeks to Enter
With less than two weeks until the opportunity to enter the European Contact Centre and Customer…
Business Systems Awarded ‘Partner of the Year’ 2018 by NICE
Business Systems – Champions Cloud Interactions as NICE LTD’S – ‘Partner of the Year’ 2018 Sharing…
New Categories at ECCCSAs Reflect Changing Industry
• 7 new categories at this year’s ECCCSAs • New categories reflect a focus on employee…
Eckoh Wins Best end-to-end Customer Engagement Provider
Best end-to-end Customer Engagement Provider 2018 award goes to the Eckoh Experience Eckoh plc, the global…
ECCCSA Early Bird Offer Closes Soon – Enter NOW!
• Early Bird Offer helps organisations maximise recognition opportunity • ECCCSA offers are one entry at…
BGL Group Picks Up Awards at UK National Contact Centre Awards
BGL Customer Services, the customer service arm of leading digital financial services distributor BGL Group, is…
Mark Lonie Recognised at UK National Contact Centre Awards
Parseq’s Mark Lonie has won silver in the Customer Experience Champion category at the 2018 UK…
Ventrica’s Nick Upton wins Gold at UK National Contact Centre Awards
Nick Upton, who works for outsourced customer contact centre Ventrica has won a Gold award at…
UK National Contact Centre Awards Winners Announced
– Winners announced at a gala dinner at The Brewery in London last night (15 May)…