Latest Contact Centre News

Website Stats

contact-centres.com – Dedicated to the UK contact centre industry

We believe that the success of any website can be measured by the number of visitors combined with the quality of editorial.

At contact-centres.com we believe that we should be completely upfront and open to our visitors, subscribers, valued sponsors and advertisers so it is in respect that we are now publishing our website statistics on a monthly basis.

We believe that the success of any website can be measured by the number of visitors combined with the quality of editorial.

During 2019 contact-centres.com,

– posted, on average, 269 new editorial posts per month

– attracted on average, 146,000 visitors per month with 50,000 of which classified as being ‘unique visitors’.

– 26% of our visitors spent between 5 and 15 Minutes on the website

– 22% of all visitors visited and searched the Supplier Directory section

– 89% if our visitors are UK based

– received, on average, 453 Job Applications per month

Our USP is that we only publish news and information from the UK contact centre industry ONLY and as such all our online marketing such as on Google is UK and UK ONLY – it isn’t by chance that around 89% of our traffic is UK based which is perfect if you only promote your products and services in the UK.

* Data as at 31st December 2019