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- 28 July 2021 | Refashioning Working Practices the Financial Services Sector
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- 27 July 2021 | Post-Pandemic – How will Contact Centre Culture Change?
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- 22 July 2021 | COVID19: Challenges and Way Forward for Customer Service
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- 20 July 2021 | Click or Call: You have the Power to save Police time
- 20 July 2021 | ESFA Partner with Arvato to Create Digital CX Contact Centre
- 19 July 2021 | Virgin Media Creates 100 Contact Centre Jobs in Manchester
- 19 July 2021 | Zoom to Acquire Five9 Cloud Contact Centre Suite
- 19 July 2021 | IPI Supercharge Your Avaya Contact Centre Investment
- 16 July 2021 | Talkdesk Named a Leader for Intelligent Contact Centres
- 16 July 2021 | The Inner Circle Guide to Omnichannel for Contact Centres
- 16 July 2021 | ECCCSA Awards 2021 Nominations – Now Closed
- 15 July 2021 | Conversational Intelligence Plays Pivotal Role in Digital Transformation