Member since 9 years ago
Nothing to show!
Contexta360, an advanced automation and analytics platform, revolutionises the interaction between customers and organisations across various channels including human-to-human, human-to-machine, voice, video, chat, email, and app. Our AI-powered automated conversational analytics and real-time agent and conversational assistants optimise every interaction.
Puzzel is the leading European provider of cloud contact centre solutions. Every day, more than 1,100 organisations across 40 countries use our software to deliver smart customer experiences, blending the powers of people and technology to serve customers efficiently, effectively and with empathy. The Puzzel Platform enables organisations to create rich journeys for their customers, with a mix of live and self-service experiences that give people the freedom to choose when, where and how they get help.
FourNet is at the forefront of technology developments within the telecommunications market, specialising in contact centre technologies, unified communications, video conferencing and managed and cloud services. We operate in all market sectors across the globe and offer a complete communications package from design and implementation, through to after sales customer support and maintenance. 4net are an Avaya Platinum Partner and an Avaya Partner in Customer Excellence. We are also highly accredited with other partner organisations including Microsoft Skype for Business (formerly known as Lync 2013) and Enghouse Interactive.
Over 600 organisations in financial services, insurance, local government and healthcare use our Liberty platform to make life easier for the people they serve. Our low-code, contact centre and omnichannel messaging solutions allow customers to make big changes fast – without creating work for IT, blowing the budget or replacing core systems. They can radically improve the customer experience without launching big, expensive transformation programs.
Including almost everything you will ever need in order to run an efficient and effective contact centre operation, Noetica’s product range combines our core Synthesys™ productivity suite with tried and tested yet pioneering outbound predictive dialling technology under the SmartBound™ brand. All this is underpinned by our solid call centre telephony voice platform (NVP™).
Secure, PCI DSS compliant payment solution for contact centres from CardEasy Whether your customers choose to pay over the telephone or via a digital channel such as email, SMS or web chat, CardEasy provides a simple, secure and cost effective payment solution that will protect your customers and de-scope your contact centre environment from PCI DSS.