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Latest Contact Centre News
8 March 2021
|
Sabio Group acquires makepositive, expanding focus on CRM
8 March 2021
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SVL Provide WFM Solution to Deliveroo Contact Centre
8 March 2021
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Domestic & General Plan Flagship Operations Contact Centre
4 March 2021
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IPI adds PCI capability to IPI Contact Centre Cloud
4 March 2021
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Contact Centre Research Reveals Industry is at Turning Point
4 March 2021
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NatWest Creates 150 New Contact Centre Apprenticeships
3 March 2021
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How Natural Language Processing Can Benefit Contact Centre Agents
2 March 2021
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Jabra launches Evolve2 30 to keep you productive
2 March 2021
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Is your contact centre ready to win with the customers of 2021?
24 February 2021
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ECCCSAs Celebrate 20th Edition with Largest Audience Ever
24 February 2021
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Applying Contact Centre Success to the Back Office
24 February 2021
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Odigo Becomes Google Cloud Contact Centre AI Partner
23 February 2021
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The Contact Centre is New Battleground for Post-Lockdown Sales
23 February 2021
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Forbes Names TTEC as One of America’s Best Large Employers
23 February 2021
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Calabrio Charts Record Growth as Demand for Cloud Tech Soars
23 February 2021
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Refresh Homeworking Strategy for Contact Centre Staff
22 February 2021
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CallCare – How 2020 Has Impacted On Customer Behaviour
19 February 2021
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SPT Contact Centre Improve Services for Disabled & Elderly
18 February 2021
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First the Traditional now the rise of the ‘Casual’ Contact Centre
17 February 2021
|
Empower your Contact Centre with Smarter approach to WEM
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