Apizee
Apizee helps businesses resolve complex customer issues remotely by combining video calls, screen sharing, co-browsing, visual AI, and a video API in one seamless platform. By giving agents and experts real-time visual context, Apizee makes it easier to diagnose problems faster, guide customers step by step, and deliver more accurate support without the delays and costs of unnecessary on-site visits.
Designed for customer service, field support, and contact centre teams, Apizee helps organisations shorten resolution times, improve first-contact resolution, and create a smoother, more human support experience. Customers get faster answers and clearer guidance, while businesses gain greater operational efficiency, lower travel costs, and a more sustainable service model.
Apizee also integrates with the tools teams already use every day, including leading CCaaS and CRM platforms such as Genesys, Servicenow, Salesforce, and Zendesk. These integrations enable agents to deliver seamless support directly within their existing workflows, without needing to switch between applications.
Address: Espace Corinne Erhel, 4 Rue Louis de Broglie Bâtiment W9, 22300 Lannion. France.
Telephone: +33 7814 93621
Products/Services: Chatbots and Live Chat, Contact Centre Software and Video Chat.