European Contact Centre & Customer Service Exchange
Stories and ideas to evolve your customer contact operation
The Exchange is a 3-day virtual event designed to give you access to case studies from organsations that are evolving their operations, progressing their customer experiences and are happy to share what they have achieved that helped them win at the European Contact Centre & Customer Service Awards 2023.
Here are all the details you need:
You don’t need to attend every session across the three days, but that’s what is great about being virtual – when we announce the agenda, take a look and clear some time in your diary for who you would like to listen to, and pop in and out.
Here are just some of the award winning organisations we’ll be hearing from: British Gas, Bupa, CitySprint, EDF Energy, Goldenergy, LEGO, Northumbrian Water, Nutun, OpsTalent, ResQ, Sage, TSB, TTEC and UK Power Networks – and lots more!
Any questions, please us know on firstname.lastname@example.org